IGT Solutions Walk-in Drive 2026: Hiring for Banking Customer Service Process | Gurugram | 16–25 April | Freshers Eligible

Offcampusready April 20, 2026

Introduction:

Are you looking to start your career with a global leader in managed services and customer experience solutions? IGT Solutions (InterGlobe Technologies) has officially announced a mega Walk-in Drive for 2026 at its Gurugram facility. This recruitment event is focused on the Banking Customer Service Process, seeking motivated individuals who want to excel in the fast-growing financial services sector.

Scheduled from 16 April to 25 April 2026, this drive is open to both Freshers and Experienced candidates. If you have a graduation degree, a positive attitude, and are eager to work in a professional corporate environment, this walk-in drive in the heart of Gurugram’s IT hub is your perfect opportunity. IGT Solutions is known for its excellent training programs and supportive work culture, making it an ideal starting point for your career.

IGT Solutions Walk-in Drive 2026 – Recruitment Overview

Category	Details
Organization	IGT Solutions Pvt. Ltd.
Job Role	Banking Customer Service Process
Job Category	Walk-in Drive
Experience	0 – 3 Years (Freshers Welcome)
Qualification	Any Degree (Graduation Mandatory)
Salary / CTC	Rs. 2.0 – 3.0 Lakhs Per Annum
Walk-in Date	16 April – 25 April 2026
Job Location	Gurugram / Delhi NCR

Venue & Timing Information

Candidates are requested to report to the venue within the specified time slot. Ensure you mention the contact person's name on your resume for faster processing.

Venue Address: Ground Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurgaon Road, Sector 21, Dundahera, Gurugram, Haryana 122016.
Interview Dates: Monday to Saturday, 16th April to 25th April 2026.
Reporting Time: 9:30 AM – 3:00 PM.
Contact Person: HR Madhulika (8299505342).

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Key Requirements: Banking Customer Service Process

As a Customer Service Professional at IGT Solutions, you will handle critical banking queries for valued clients.

Major Requirements:

Education: Graduation is mandatory. Candidates from any discipline (B.Com, B.Sc, B.A, BBA, etc.) can apply.
Communication: Good spoken and written communication skills in English are essential.
Tech Skills: Basic computer proficiency and familiarity with MS Office (Excel, Word).
Mindset: A positive attitude, a customer-centric approach, and a strong willingness to learn new banking processes.
Flexibility: Candidates must be flexible to work in rotational shifts.

What IGT Solutions Offers You

IGT Solutions provides more than just a job; it provides a comprehensive professional growth platform:

Paid Training: Selected candidates undergo a structured, paid training program to master banking products and customer handling skills.
Career Growth: Opportunities for internal promotions and clear career progression into senior and leadership roles.
Work Environment: A friendly, inclusive, and supportive corporate work culture.
Transport Facility: One-sided cab facility (pick-up or drop) is provided as per the specific process and shift requirements.
Stable Salary: Freshers typically start at ₹16,500/month, while experienced candidates can earn up to ₹18,000/month or more.

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Role & Responsibilities: What You Will Do

Customer Support: Manage inbound and/or outbound interactions with banking customers professionally.
Query Resolution: Providing accurate information regarding banking products, accounts, and services.
Service Quality: Ensuring high levels of customer satisfaction (CSAT) by resolving issues effectively.
Compliance: Adhering to strict banking industry standards and company security policies.

Mandatory Documents for the Interview

To participate in the drive, please carry the following:

Updated Resume: (Mention "HR Madhulika" on top of your resume).
Identity Proof: Original PAN Card and Aadhaar Card.
Educational Documents: Mark sheets and degree certificate of your graduation.
Experience Proof: (If applicable) Last 3 months' salary slips or experience letter.

Selection Process

The walk-in recruitment process involves:

Initial Screening: Assessing basic communication skills and eligibility.
Voice & Accent Round: Evaluation of verbal clarity and accent neutrality.
Technical/Process Round: A discussion regarding your understanding of customer service and basic banking.
Final HR Discussion: Finalization of salary and onboarding details.