WNS Walk-in Drive 2026: Hiring for International Voice Process | Vizag | 17–30 April | 12th & Graduates Eligible

Offcampusready April 20, 2026

Introduction:

Are you looking to build a career with a global leader in Business Process Management (BPM)? WNS Global Services, a "Great Place to Work" certified organization, has officially announced a massive Walk-in Drive for 2026 at its Visakhapatnam (Vizag) office. This recruitment event is focused on the International Voice Process, seeking motivated individuals who want to excel in a global client-facing environment.

Scheduled from 17 April to 30 April 2026, this drive is highly inclusive, offering opportunities to both Freshers and Experienced professionals. Uniquely, this drive is open to 12th Pass (Undergraduates) as well as graduates from any discipline. If you have a passion for customer service and excellent communication skills, this walk-in drive in the heart of Vizag is your perfect entry point into the corporate world.

WNS Walk-in Drive 2026 – Recruitment Overview

Category	Details
Organization	WNS Global Services Pvt. Ltd.
Job Role	Customer Interaction Associate (Voice)
Job Category	Walk-in Drive
Experience	0 – 3 Years (Freshers Welcome)
Qualification	Any Degree / 12th Pass (Undergraduate)
Salary / CTC	Best In Industry (Based on performance)
Walk-in Date	17 April – 30 April 2026
Job Location	Visakhapatnam (Vizag), Andhra Pradesh

Detailed Venue & Location Information

Candidates are requested to report to the WNS office within the Vizag IT hub. Ensure you carry all necessary documents for on-the-spot screening.

Venue Address: WNS Global Services Pvt. Ltd., Vizag IT Park Ltd., D.No. 11-1-1/1, VUDA Compound, Siripuram Cir, Visakhapatnam, Andhra Pradesh 530003.
Interview Dates: Monday to Saturday, 17th April to 30th April 2026.
Reporting Time: 10:30 AM – 4:00 PM.

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Key Responsibilities: International Voice Process

As a Voice Process Associate at WNS, you will be the voice of the company for international clients. Your daily impact includes:

Customer Interaction: Managing inbound and outbound customer interactions with international clients professionally.
Problem Resolution: Delivering prompt, accurate, and courteous responses to customer inquiries while troubleshooting issues effectively within defined SLAs.
Data Integrity: Accurately documenting call details and updating customer records in the internal CRM systems.
Performance Excellence: Meeting and exceeding performance metrics such as CSAT (Customer Satisfaction), AHT (Average Handling Time), and productivity targets.
Compliance: Adhering to all company policies, quality standards, and data security guidelines.

Detailed Eligibility Criteria

WNS is looking for candidates with a customer-first mindset and high energy:

1. Educational Background:

Eligible Qualifications: Graduate or Undergraduate (Any Discipline). This means 12th-pass candidates can also apply.

Batch: Open to all recent batches including 2024, 2025, and 2026 passouts.

2. Mandatory Core Competencies:

Communication: Excellent spoken and written English communication skills.
Mindset: A customer-centric mindset with high levels of empathy and patience.
Tech Skills: Basic computer proficiency and decent typing skills.
Adaptability: Strong willingness to learn and grow in a fast-paced environment.
Shift Flexibility: Candidates must be comfortable working in rotational shifts, including Night Shifts, as the process supports international time zones.
3. Specific for Experienced Candidates:

6 months to 4+ years of experience in International BPO / Voice Process.

Exposure to US, UK, or AU processes is highly preferred.

Familiarity with CRM tools and call-handling systems.

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Why Join WNS Vizag?

Global Exposure: Interact with clients from around the world and learn international business standards.
Inclusive Environment: A company that values diversity and provides equal growth opportunities.
Career Path: Structured career progression from Associate to Senior Associate and Team Lead roles.
Work Culture: Join an energetic team in Vizag’s premier IT Park with a supportive management team.

Mandatory Documents for the Interview

To ensure a smooth process at the venue, please carry:

Updated Resume: (2 sets).
Identity Proof: Aadhaar Card and PAN Card (Original mandatory).
Educational Documents: Mark sheets of 10th, 12th, and Graduation (if applicable).
Experience Proof: (For experienced candidates) Relieving letter or last 3 months' pay slips.

Selection Process

The walk-in recruitment process typically follows these stages:

HR Screening: Initial assessment of communication skills and educational eligibility.
Voice & Accent Round: Testing verbal clarity, pronunciation, and listening ability.
Ops Interview: Discussion with the process manager regarding shift flexibility and job specific knowledge.
Final HR Discussion: Salary and onboarding timeline.

Frequently Asked Questions (FAQ)

Q1: Is this a permanent Work From Home (WFH) job?

A: No, this is an on-site role at the WNS office in Visakhapatnam.

Q2: Can I apply if I am currently a student?

A: Pursuing candidates who can work full-time in night shifts may inquire at the venue, but generally, candidates with completed 12th or Degree are preferred.

Q3: Are there any transport facilities provided?

A: WNS typically provides home pick-up and drop facilities for employees working in night shifts within a specific radius.

Q4: Is there any registration fee to attend?

A: No. WNS is a professional organization and never charges any fee for the recruitment process.