TCS Walk-in Drive 2026: Hiring Citizen Service Executives | Hyderabad PSK | Non-Voice

Introduction:

Are you looking for a prestigious career opportunity with India’s leading IT services giant? Tata Consultancy Services (TCS) has officially announced a massive Walk-in Drive for 2026 at its Hyderabad units. This recruitment drive is specifically for the role of Citizen Service Executive to support operations at various Passport Seva Kendras (PSK) across the city.

Working at a PSK through TCS offers a unique blend of corporate professionalism and public service. This is a Non-Voice, back-office, and front-office operations role that provides immense stability and a chance to work with one of the most respected brands in the world. If you are a graduate with experience in data processing and customer handling, this walk-in drive in Hyderabad is your gateway to a rewarding career.



TCS Walk-in Drive 2026 – Recruitment Overview

CategoryDetails
OrganizationTata Consultancy Services (TCS)
Job RoleCitizen Service Executive (Non-Voice)
Job LocationHyderabad, Telangana
Experience2 – 6 Years
QualificationBA, BBA, BBM, B.Com, B.Sc, BCA
Salary / CTCRs. 3.0 – 3.5 Lacs P.A.
Walk-in Dates01 April – 10 April 2026 (Excluding Holidays)

Detailed Job Responsibilities

As a Citizen Service Executive at the Passport Seva Kendra, your primary mission is to facilitate smooth passport application processing for citizens. Your daily tasks will include:

  • Data Processing: Managing accurate data entry and processing of applicant information into the national database.
  • Document Verification: Verifying the authenticity of documents submitted by citizens for passport services.
  • Customer Handling: Assisting applicants at various counters with a professional and helpful attitude.
  • Operational Excellence: Ensuring all tasks are completed within the stipulated timelines provided by the Ministry of External Affairs.
  • Technical Support: Using TCS-provided software and tools to track application statuses and log queries.


Detailed Eligibility Criteria

TCS has specified clear academic and professional requirements for this drive. Please review them carefully:

Educational Background:

  • Eligible Degrees: BA, BBA, BBM, B.Com, B.Sc, and BCA.
  • Course Type: Only Full-time courses will be considered. Candidates from distance or part-time education are not eligible.
  • Technical Background Policy: This is a Non-Technical requirement. Candidates with technical degrees like B.E, B.Tech, M.Tech, and MCA are NOT eligible to apply.
  • Gap Policy: There should not be more than 2 years of total gap during education or employment.

Professional Experience:

  • Mandatory: A minimum of 2 years of experience in Data Processing or Data Entry is required.
  • Freshers: Currently, the drive specifies a requirement for experienced candidates (2-6 years).

Required Skills:

  • Proficiency in English and at least one Regional Language.
  • Good computer savvy with accurate keyboard skills.
  • Excellent interpersonal and communication skills.


Check Out: Looking for entry-level tech roles in Hyderabad? Don't miss our latest Cognizant PE Walk-in Drive 2026 update for Process Executives!


Walk-in Schedule and Venue Details

TCS is conducting this drive across multiple venues in Hyderabad to accommodate more candidates.

Interview Dates: 01 April to 10 April 2026

(Note: No interviews on 03-Apr, 04-Apr, and 05-Apr)

Timings: 10:00 AM – 04:00 PM

Venue Locations:

  1. Venue 1: Passport Seva Kendra, Door No: 5-90/SBR's, 1st Floor, Sandhya Siri Complex, Old Mumbai Road, Raidurgam, Serilingampalle, Hyderabad 500032 (Opp: KIMS).
  2. Venue 2: Passport Seva Kendra, Unit No. 1, Concourse Level, 1st Floor, MGBS Metro Rail Station, Ward no. 22, Block No. 1, Imlibun, Hyderabad - 500095.
  3. Venue 3: Gowra Trinity, 1-8-368 to 372, Patigadda, Begumpet, Hyderabad, Telangana 500003.

Contact Person: Citizen Service Manager


Mandatory Documents to Carry

Please ensure you carry the following documents in original and one set of photocopies:

  • Updated Resume.
  • One recent Passport-size photograph.
  • Address & ID Proof: PAN Card is mandatory.
  • Academics: All educational mark sheets and certificates (10th, 12th, and Graduation).
  • Work Experience: All previous and current employment-related documents (Offer letters, experience letters, and latest payslips).


Frequently Asked Questions (FAQ)

Q1: Can B.Tech or MCA graduates apply for this TCS drive?

A: No, this is a non-technical role. Candidates with B.E, B.Tech, M.Tech, and MCA degrees are strictly not eligible for this position.

Q2: I have 1 year of experience. Am I eligible?

A: The notification mentions a minimum requirement of 2 years of experience in data processing or data entry.

Q3: Can I apply if I attended a TCS interview 3 months ago?

A: No. Candidates who have attended any TCS interview or assessment in the last 6 months are not eligible to apply.

Q4: Is this a voice-based customer support role?

A: No, this is a "Non-Voice - Other" role, primarily focusing on data processing and citizen interaction at the PSK counters.



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