Introduction:
Are you a tech-savvy graduate looking to start your career with a global leader in customer experience management? Teleperformance, a "Great Place to Work" certified company, has officially announced a massive Walk-in Drive for 2026 in Mohali. This recruitment event is specifically seeking motivated individuals for the position of Technical Support Executive to join their domestic process operations.
Scheduled to run from 13 April to 30 April 2026, this drive is an excellent opportunity for freshers and entry-level professionals to enter the IT-enabled services sector. Teleperformance is known for its inclusive culture, rapid career growth exposure, and professional training programs. If you have a passion for troubleshooting and helping customers solve technical challenges, this walk-in drive in Mohali is your gateway to a stable corporate career.
Teleperformance Walk-in Drive 2026 – Overview
| Category | Details |
| Organization | Teleperformance |
| Job Role | Technical Support Executive |
| Job Category | Walk-in Drive |
| Experience | Freshers (0 – 2 Years) |
| Qualification | Any Degree / Polytechnic Diploma |
| Salary / CTC | ₹2.25 – ₹2.50 Lakhs Per Annum |
| Walk-in Date | 13 April – 30 April 2026 |
| Job Location | Mohali, Punjab |
Detailed Venue & Timing Information
Candidates are encouraged to visit the recruitment center during the specified time slot for immediate screening and assessment.
- Venue Address: Teleperformance Office, Bestech Business Tower Block A, Ground Floor (Recruitment Area), Sector 66, Phase 9, Mohali, Punjab.
- Entry Point: Gate No. 3, Ground Floor Office.
- Interview Dates: Monday to Saturday, 13th April to 30th April 2026.
- Interview Timings: 10:30 AM – 4:30 PM.
- Contact Person: Akshay Thakur (9418377505).
Role & Responsibilities: Technical Support Executive
As a Technical Support Executive at Teleperformance, you will be the first point of contact for users facing software or hardware difficulties. Your core responsibilities include:
- Customer Assistance: Providing high-quality technical support to customers via phone calls, emails, or live chats.
- Troubleshooting: Identifying and resolving customer issues related to various software products, applications, and digital services.
- Problem Solving: Collaborating with internal technical teams to identify solutions for complex or escalated problems.
- Documentation: Maintaining accurate and detailed records of all customer interactions and technical resolutions using CRM software.
- SLA Adherence: Ensuring that all queries are resolved within the stipulated timelines to maintain high customer satisfaction scores.
Detailed Eligibility Criteria
Teleperformance is looking for candidates with a mix of technical curiosity and communication skills:
1. Educational Background:
- Eligible Degrees: Must be a Graduate in Any Discipline (BCA, B.Tech, B.E., B.Sc IT, etc., are preferred).
- Diploma Holders: Candidates with a Polytechnic Diploma (completed after 12th) are also eligible.
- Academic Record: Open to all fresher graduates with no specific percentage barrier mentioned.
2. Mandatory Skills:
- Communication: Average to good communication skills in English; must be able to work effectively on domestic processes.
- Tech Proficiency: Basic understanding of computer operations and common software applications.
- Learning Agility: Willingness to learn new technologies and adapt to evolving technical environments quickly.
- Availability: Must be an Immediate Joiner.
Check Out: Looking for international voice process roles in Chennai? Don't miss our latest eNoah Mega Walk-in Drive 2026 update for freshers and experienced professionals!
Why Apply for Teleperformance?
Joining the Teleperformance team in Mohali offers several professional advantages:
- Day Shift Opportunity: This specific drive offers a day shift work model, ideal for work-life balance.
- Entry-Level Friendly: A great platform for freshers to gain significant corporate exposure.
- Immediate Joining: Quick selection process with rapid onboarding for successful candidates.
- Career Growth: Access to internal job postings (IJP) and mentorship from industry experts.
Mandatory Documents for the Interview
To ensure a smooth registration process at the venue, please carry the following:
- Updated Resume: (2 Hard Copies). Note: Kindly mention ‘Akshay Thakur’ on top of your resume.
- Identity Proof: Original PAN Card and Aadhaar Card are mandatory for entry.
- Academic Records: Copies of your graduation documents or diploma certificates.
- Photographs: Carry 2 recent passport-size photographs.
Selection Process
The walk-in recruitment process typically follows these stages:
- HR Screening: Initial evaluation of communication skills and document verification.
- Aptitude Assessment: Testing basic logical reasoning and computer literacy.
- Technical Round: Assessment of troubleshooting mindset and software knowledge.
- Final Operations Interview: Discussion on shift timings, salary, and job expectations.
Frequently Asked Questions (FAQ)
Q1: Can 12th-pass candidates apply for this Technical Support role?
A: The official notification specifies "Any Graduate" or "Polytechnic Diploma (after 12th)." Pure 12th-pass candidates without a diploma may not meet the current eligibility criteria.
Q2: Is this a permanent work-from-home job?
A: No, this is an on-site role. Candidates are required to report to the Teleperformance office in the Bestech Business Tower, Mohali.
Q3: What is the expected salary for freshers in this drive?
A: The salary range for the Technical Support Executive role is between ₹2.25 LPA to ₹2.5 LPA, depending on interview performance.
Q4: Do I need to book an appointment before visiting the venue?
A: No appointment is necessary. This is a direct walk-in drive. However, you can contact Akshay Thakur at 9418377505 via WhatsApp for any location-specific queries.
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