Tech Mahindra Walk-in Drive 2026 for Customer Support Executive in Hyderabad
Tech Mahindra is advertising a walk-in recruitment drive for the Customer Support Executive – International Voice role at its Bahadurpally location in Hyderabad, Telangana. The opportunity is listed for freshers and candidates with up to four years of experience who are comfortable communicating with international customers over the phone.
Candidates who have completed Class 12, undergraduate studies, graduation or postgraduation may be eligible. The role involves handling inbound customer calls, resolving queries and maintaining service quality. Applicants must be comfortable working rotational night shifts aligned with UK timings.
Tech Mahindra Walk-in Drive 2026: Job Overview
| Detail | Information |
|---|---|
| Company | Tech Mahindra |
| Job Role | Customer Support Executive – International Voice |
| Designation | Associate |
| Job Type | Full-time, permanent |
| Qualification | Class 12, undergraduate, graduate or postgraduate |
| Experience | 0–4 years |
| Freshers Eligible | Yes, as advertised |
| Salary | ₹2.75–5.5 LPA, as advertised |
| Job Location | Bahadurpally, Hyderabad |
| Walk-in Dates | 13 October–13 November 2026 |
| Reporting Time | 10:00 AM–12:00 PM |
| Interview Rounds | HR, VNA and Operations |
| Work Schedule | Five days a week with two rotational weekly offs |
The salary is the advertised range, not a guaranteed offer for every candidate. The final package may depend on the role requirements and the employer’s selection process.
Eligibility Criteria
Candidates interested in this recruitment should review the following conditions:
- Education: Class 12/HSC, undergraduate, graduate or postgraduate qualification.
- Experience: Freshers and candidates with up to four years of experience may apply.
- Communication: Good spoken English and the ability to communicate clearly with international customers.
- Shift flexibility: Willingness to work rotational night shifts aligned with UK timings.
- Education status: Candidates must not be pursuing regular education, according to the recruitment listing.
Applicants should confirm their eligibility with the recruitment team before travelling to the venue.
Job Responsibilities
The Customer Support Executive will support international customers through an inbound voice process. Typical responsibilities include:
- Answering incoming calls from international customers.
- Understanding customer questions and resolving issues effectively.
- Communicating professionally and clearly in English.
- Working towards first-call resolution and customer satisfaction.
- Following the required customer-service procedures and quality standards.
This position may suit candidates who enjoy communicating with people, solving problems and working in a customer-facing role.
Salary and Benefits
The advertised compensation range is ₹2.75 lakh to ₹5.5 lakh per annum.
The recruitment listing also mentions the following benefits:
- Two-way cab facility within the applicable pickup and drop radius.
- Opportunities for professional growth.
Candidates should ask the recruitment team about the exact salary offered, cab coverage, shift arrangements, training and any applicable employment conditions before accepting an offer.
Interview Rounds
The listed selection process includes three rounds:
- HR round: Be prepared to discuss your education, experience, availability, salary expectations and willingness to work night shifts.
- VNA (Voice and Accent) assessment: Practise listening carefully, reading English passages aloud and speaking clearly at a steady pace.
- Operations round: Prepare for customer-service scenarios and questions about how you would handle a customer complaint.
How to Prepare for the Interview
Before attending, practise a short self-introduction, common HR questions and customer-service situations. For scenario questions, demonstrate that you can listen patiently, understand the issue, explain the next steps and remain professional.
For the voice assessment, focus on pronunciation, listening comprehension, sentence clarity and confidence rather than trying to imitate a particular accent.
Walk-in Date, Time and Venue
Walk-in period: 13 October to 13 November 2026
Reporting window: 10:00 AM to 12:00 PM
Venue:
Tech Mahindra, Bahadurpally
Survey No. 62, TMTC SEZ 1A
Qutubullapur Mandal, Bahadurpally
B Block, Ground Floor
Hyderabad, Telangana – 500043
Documents to carry:
- Updated resume.
- Aadhaar card, as requested in the listing.
- Copies of relevant educational certificates, if available.
- Experience documents, if applicable.
The listing asks candidates to include an HR reference name on their resume, but the available versions give different names. Confirm the correct name with the recruitment team before printing your resume or travelling.
How to Attend the Tech Mahindra Walk-in Drive
- Review the role requirements and confirm that you are comfortable with rotational night shifts.
- Verify that the walk-in is still being conducted on your intended visit date.
- Confirm the reporting time, venue and required HR reference name before travelling.
- Carry your updated resume and requested identification documents.
- Arrive within the reporting window and follow the instructions provided by the recruitment team.
This is a third-party job listing, not an official Tech Mahindra application page. Confirm the details with Tech Mahindra before sharing sensitive information or making travel arrangements. Do not pay anyone for an interview or a job offer.
Frequently Asked Questions (FAQs)
1. Is Tech Mahindra hiring freshers for Customer Support Executive roles?
Yes. The published listing says freshers and experienced candidates with up to four years of experience can apply, subject to the eligibility requirements.
2. What qualification is required?
The listing accepts Class 12/HSC, undergraduate, graduate and postgraduate candidates. Applicants must also meet the communication and shift requirements.
3. What is the salary for this position?
The advertised salary range is ₹2.75–5.5 LPA. The actual offer may vary by candidate and hiring requirements.
4. Where is the walk-in interview conducted?
The listed venue is Tech Mahindra, B Block, Ground Floor, TMTC SEZ 1A, Bahadurpally, Hyderabad, Telangana – 500043.
5. What are the walk-in timings?
The listed reporting window is 10:00 AM to 12:00 PM, from 13 October through 13 November 2026. Confirm that interviews are being conducted on your intended date before visiting.
6. Are night shifts required?
Yes. The listing states that candidates should be comfortable with rotational night shifts aligned with UK timings, with five working days and two rotational weekly offs.
7. What are the interview rounds?
The listed rounds are HR, VNA (Voice and Accent) assessment and Operations.
8. Is a cab facility available?
The listing mentions pickup and drop facilities within an applicable radius. Confirm the service area and shift-specific arrangements with the recruitment team.
9. Can candidates who are pursuing regular education apply?
The listing states that candidates must not be pursuing regular education. Check your situation with the recruiter if you are enrolled in a course.
10. Is there an official online application link?
A verified, specific official application link for this walk-in has not been established here. Candidates should verify the recruitment through Tech Mahindra's official website or its official careers channels before proceeding.
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